Busy day? Why wait? We understand your time is valuable, so you can plan ahead to connect with one of our home loan experts into your busy agenda. Appointments are set online and available from 2 hours to 14 days in advance.
Appointments
Appointments With a Mortgage Consultant
All locations offer phone call appointments, but only select locations also offer an in-person meeting appointment option.
Appointments are available with a lending expert to discuss home loans, mortgage refinancing, and home equity. Once confirmed, you will receive email/text notifications to remind you of the appointment. If you need to cancel, please click the cancellation link in your confirmation and reminder email/text notifications. We look forward to connecting with you for one of these needs:
- Home loans, loan refinancing, and home equity options
- Mortgage rates
- Down payment assistance and other homebuyer programs
Phone Call Appointments With Mortgage Servicing – Current Borrowers Only
If you are a current borrower whose existing mortgage is serviced by GNM, then you can schedule a phone call appointment with a Mortgage Servicing Representative. Once confirmed, you will receive email/text notifications to remind you of the appointment. If you need to cancel, please click the cancellation link in your confirmation and reminder email/text notifications. We look forward to connecting with you for one of these needs:
- General account assistance
- Hardship assistance
- GNM Online accounts and access
- Request for information
- Insurance inquiry
- Payoff request