Woman talking on a phone with an appointment

Appointments

Busy day? Why wait? We understand your time is valuable, so you can plan ahead to connect with one of our home loan professionals in your schedule. Appointments are set online and available from 2 hours to 14 days in advance.

Appointments With a Mortgage Consultant

All locations offer phone call appointments, but only select locations also offer an in-person meeting appointment option.

Appointments are available with a lending professional to discuss home loans, mortgage refinancing, home equity, and land loans. Once confirmed, you will receive email/text notifications to remind you of the appointment. If you need to cancel, please click the cancellation link in your confirmation and reminder email/text notifications. We look forward to connecting with you for one of these needs:

  • Home loans, loan refinancing, home equity options, and land loans
  • Current lending rates
  • Down payment assistance and other homebuyer programs

Phone Call Appointments With Mortgage Servicing – Current Borrowers Only

If you are a current borrower whose existing mortgage is serviced by GNM, then you can schedule a phone call appointment with a Mortgage Servicing Representative. Once confirmed, you will receive email/text notifications to remind you of the appointment. If you need to cancel, please click the cancellation link in your confirmation and reminder email/text notifications. We look forward to connecting with you for one of these needs:

  • General account assistance
  • Hardship assistance
  • GNM Online accounts and access
  • Request for information
  • Insurance inquiry
  • Payoff request